Yes, I am a Diamond card holder and I may get some special treatments/comps but folks the casino is a business and it's more profitable to be able to offer a room to someone who plays $1000 a day in their casino than to give that same room to someone who may play $100 a day in a penny machine. My casino host contacts me regularly, informing me of special events and helping with reservations, in which I have never had a problem. My room has always been clean and the staff have always given great customer service. I win some times, I lose sometimes.that's gambling. I'm not saying the things folks complained about such as mold coming out into the bath tubs, poor slot pay outs and hotel room availability being difficult didn't happen I can just assure you they have never happened to me. Wonderful accommodations, great food and friendly staff. I have been visiting Harrah's Cherokee for years, during the times of video only gaming up until the present time where they have a state of the art casino. After seeing most postings gave negative feedback I felt obligated to add my comments. I've sat here and read all the comments and reviews posted by past visitors to Harrah's Cherokee.
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